Oil Refineries
Client
Large U.S. insurance company
Skills
Interviewing, Project Planning, Video and Course Development
Challenges
The industry's complexity, with interlinked categories within the supply chain, posed initial challenges. I ultimately found that presenting an overview of the entire supply chain, followed by an in-depth exploration of each sector, proved to be effective. My two subject matter experts (SMEs) were impressed with my approach and depth of understanding
Role
Tasked with presenting the oil and gas industry to wholesale excess insurance underwriters. The course consisted of 4 modules covering the oil and gas supply chain: Upstream, Midstream, Refineries, and Downstream
Tools
Articulate Storyline
Audience
Current and future underwriters who will benefit from the training framework developed through the digitization of expert knowledge